Refund Policy

Effective September 12, 2026

One-time project engagements

Starter, Guided, and Enterprise are one-time, project-based fees, not subscriptions. If you cancel before we begin work on your engagement, email support@eliteagenticsolutions.com for a full refund. Once work on your engagement has started, fees for the portion of work already completed are non-refundable; contact us and we will work out a fair resolution for any engagement-specific dispute.

Card statements and Stripe receipts may show our previous trading name until the payment processor record is updated.

Optional cost-monitoring add-on ($49–$199/mo)

This add-on is a subscription and can be cancelled at any time — access continues until the end of the current billing period.